In part 3 of our series we look at key skills for successful locum vets. These are essential if you want to thrive in the dynamic, fast-paced environments of veterinary clinics. Whether you’re considering locuming for the flexibility, variety, or as a chance to explore different practices, this series will provide you with a comprehensive understanding of what is involved. From getting started as a locum, to the unique benefits and challenges along the way, each post will offer valuable insight and tips to help you navigate and thrive as a locum. Stay tuned as we explore every aspect of locum veterinary work and provide you with the tools to make the most of your locum career.

Essential Soft Skills You Need to Develop…

Becoming a successful locum vet is about much more than just clinical expertise. While strong clinical skills are crucial, working as a locum requires a unique set of soft skills as well. In this post, we explore the key skills locum vets need to focus on, beyond technical competence, which will help you enjoy the flexibility and variety locum work offers.

1. Communication

Clear, effective communication is crucial for locum vets who must engage with clients, colleagues, and support staff in every practice they join. Whether explaining a diagnosis to a client, or collaborating with a new team, your communication skills are key.

How to develop this skill:

• Practice active listening: Pay close attention to clients’ and colleagues’ concerns, and ask follow-up questions to ensure you fully understand the situation.

• Be clear and concise: Simplify medical terminology for clients, be patient, and avoid jargon. This is especially important in locum roles, where rapport with clients may not yet be established.

• Seek feedback: Regularly ask colleagues and clients for feedback on your communication style to refine your approach and ensure professionalism.

2. Adaptability

As a locum vet, you will work in multiple practices with varying protocols and team dynamics. Being adaptable enables you to integrate smoothly into these different environments and quickly get up to speed.

How to develop this skill:

• Stay open-minded: Each clinic will have its own systems and procedures. Be ready to learn and adapt to new ways of working.

• Embrace new challenges: Locum work offers diverse cases and teams, which can enhance your experience and professional growth.

• Remain calm under pressure: Maintaining composure during busy days or when things go wrong will help you navigate unexpected situations effectively.

“When you start locuming you soon realise that clinical expertise is only part of the equation. The real game changer for me has been developing strong communication & listening skills, making sure clients feel heard and supported, so that they trust me quickly”

— Dr. Andrew T, Veterinary Surgeon

3. Time Management

Locum work involves juggling multiple tasks in busy settings, so effective time management is essential.

How to develop this skill:

• Prioritise tasks: Assess each task based on urgency and importance. Tackle critical cases first, and address less urgent matters as time permits.

• Plan ahead: Organise your tasks at the beginning of your shift to stay focused and reduce stress during busy periods.

• Set realistic goals: Don’t overburden yourself. Set achievable daily goals and let colleagues know if you need assistance to manage the workload.

“Every practice has its own unique dynamic, so being able to build rapport with team members and clients in a short amount of time is crucial. Staying calm under pressure and communicating clearly is essential, especially when things get hectic.”

— Dr. Edward J, Locum Vet

The Importance of Building a Professional Network

Networking is invaluable for locum vets, as it helps you discover job opportunities, gain insights from peers, and receive mentorship and support. A strong professional network can also lead to job referrals and valuable career advice.

How to build your network:

• Join professional organisations: Become a member of organisations like the British Veterinary Association (BVA) or the British Small Animal Veterinary Association (BSAVA)  to access networking events and stay connected with like-minded professionals.

• Maintain connections with previous employers: Stay in touch with clinics where you’ve worked to increase the likelihood of future opportunities or referrals.

• Leverage social media: Platforms like LinkedIn and Twitter are great for connecting with veterinary professionals. Share experiences, participate in discussions, and stay visible in the community.

Effective Teamwork When Moving Between Different Clinics and Practices

As a locum vet you will be expected to fit in quickly with often well-established teams in each clinic you visit. Successful teamwork is essential for smooth patient care and a positive work environment.

How to be an effective team member:

• Be proactive in communication: Introduce yourself to the team, ask about the clinic’s procedures, and make it clear how you can contribute to the team’s success.

• Respect different working styles: Every team has its own methods. As a locum, it’s essential to respect these differences and maintain a positive attitude.

• Share your knowledge: As a locum, you bring diverse experiences from different clinics. Don’t hesitate to offer insights or best practices.

• Stay flexible: Adjust your working style to fit the team’s structure and work collaboratively to ensure effective patient care.

Managing Client Relationships as a Locum Vet

Building quick rapport with clients is another essential skill for locum vets. Establishing trust from the outset is key to ensuring client satisfaction, especially when they may not know you or your working style.

How to manage client relationships:

• Introduce yourself and your role: At the start of your shift, explain your role as a locum vet. Assure clients that you’re fully qualified and committed to providing excellent care.

• Be empathetic and approachable: Many clients may feel anxious about their pets’ health. Showing empathy and understanding helps build trust.

• Maintain continuity of care: Even if you’re not their permanent vet, make sure to document all interactions thoroughly and hand over important information to permanent staff when necessary.